Jackery Explorer 5000 Plus Portable Power Station
Free shipping to the contiguous U.S.
Description
The Explorer 5000 Plus is the station our largest Jackery systems are built on: 5,040 Wh of LiFePO4 behind 7,200 W, with 120 V and 240 V outlets on the unit and no installation needed to use them.
It rolls on four wheels, but it is 134.5 lb and it stays indoors. Packs add hours, and a second station needs the Smart Transfer Switch.
Shipping and Delivery
Delivery: Free within the 48 contiguous states. We do not ship to Alaska or Hawaii.
Weight: 134.5 lb on wheels, so plan help over any step.
Key Features
Output: 7,200 W and 14,400 W surge, pure sine wave. Between 5°F and 14°F, maximum output drops to 3,600 W.
Outlets: Four 120 V NEMA 5-20, at 2,400 W each and 3,600 W per pair, plus one NEMA L14-30R and one NEMA 14-50, both 120/240 V, 30 A, 7,200 W maximum. The 14-50 is limited to 30 A.
UPS: Backup UPS is the default and switches in under 20 ms. Online UPS gives 0 ms on the NEMA 5-20 outlets only, up to 3,600 W. Turn it on in the app or on the panel, and turn it on again after any restart. On wall power the L14-30R and 14-50 have no output, and Backup UPS passes 120 V through at 12 A maximum.
Solar: High-PV takes up to 4,000 W at 135–450 V. Low-PV takes 1,200 W at 16–60 V across two ports, 600 W each.
Expansion: Up to five Battery Pack 5000 Plus units, for 30,240 Wh.
Moving it: Four wheels, a wheel brake, and a retractable handle.
Noise: 30 dB in Quiet Mode and 51.7 dB at full load, measured at 1 m.
Product Specifications
| Capacity | 5,040 Wh LiFePO4, rated 4,000 cycles to 70%+ capacity |
| USB | 2 × USB-C 100 W, 2 × USB-A 18 W |
| 12 V port | 12 V, 10 A |
| AC input | 120 V, 15 A maximum, 1,800 W |
| AC recharge | 3.5 hours, station alone |
| 4,000 W High-PV recharge | 1.7 hours, station alone |
| Temperature | Charge 32–113°F, discharge 5–113°F |
| Size | 16.5 × 15.5 × 25 in |
| Weight | 134.5 lb |
| Car input | 11–16 V, 8 A, cable not included |
What's Included
In the box: Station, AC charging cable, MC4 wrench, and user manual. Solar cables and a car cable are not included.
Installation and Compatibility
Where it runs: Indoor use only, in a clean, dry, ventilated space, upright. Do not use it outdoors, including in rain, snow, or wet areas by the sea.
In a shop: During operation in a workshop or repair facility, do not place it on the floor or less than 18 in. above the floor.
Storage: A unit stored depleted for 3 to 6 months may stop accepting a charge. Check it and recharge it every 3 months.
Warranty
Term: 5 years from the date of purchase, for the original purchaser, with proof of purchase.
Extension: Jackery sells a paid 2-year extension for units bought through its authorized US channels. Activate it within 30 days of buying it.
Not covered: Misuse, abuse, modification, accident, use beyond normal consumer use, repair by an unauthorized party, and units bought through an online auction.
Battery condition: Fully charge the unit within 7 days of purchase and at least once every 6 months, or the battery cell falls outside the warranty.
Claims: Contact us first, with your order number and the serial number.
Frequently Asked Questions
Which panels work with it?
The Low-PV ports take one 500 W panel each, or up to three 200 W panels each. Two SolarSaga 500X is the limit for that panel. High-PV needs panels within 135 to 450 V.
Can two stations link without the switch?
No. Two stations run in parallel only through the Smart Transfer Switch.
Certifications
-
UN38.3 Transport Test Report — Explorer 5000 Plus Valid
- Certificate
- TCT240827B039
- Issued by
- TCT Testing Technology Co., Ltd.
- Model
- JE-5000A
- Standards
-
- UN Manual of Tests and Criteria, Part III, Section 38.3
- Effective
- Sep 02, 2024
Each record is taken from the certificate itself or the issuing body’s register. A radio or EMC authorization is not a product-safety listing — every record states its own scope.
Documents
Shipping & returns
Returns follow the stated return window — see returns & exchanges. Freight returns are arranged by our team.
Lithium battery shipments travel by ground only, never air, and can carry destination restrictions. Feeding household circuits through a transfer switch needs a licensed electrician and, in most places, a permit and inspection.
Power & Backup · Flagship · Jackery Explorer 5000 Plus
The station the house grows into
One box that carries the essential circuits tonight, takes battery packs when you want days instead of hours, and pairs into a whole-home system when you are ready. These are the numbers the rest of this page answers for.
How power moves through it
The power path
Select any node. Figures are from the published specification table.
Waiting on a selection — each node carries its specification lines.
Grid or generator input
AC wall charging at 120 V~60 Hz, 1,800 W (15 A max, charge mode). The station charges from the grid or a generator while it feeds its own outlets — and in online UPS mode the handover to battery is 0 ms when the source drops.
High-voltage solar input
Up to 4,000 W at 135–450 V, 15.4 A max — sized for a real roof array or a large ground mount, not a token panel. This is the input that refills 5,040 Wh in a working morning.
Low-voltage solar input
A separate 1,200 W input at 16–60 V for folding panels — two SolarSaga 500X connect here. Both PV inputs are listed in the published specification table.
The station
5,040 Wh of LiFePO4 (45 Ah / 112 V DC) rated 4,000 cycles to 70%+ capacity. 7,200 W continuous, 14,400 W surge; two stations link for 14,400 W continuous. Backup UPS hands over in 20 ms, online UPS in 0 ms. A DC expansion port (80.5–126 V, 41 A max) takes Battery Pack 5000 Plus units. 134.5 lb on wheels, 16.5 × 15.5 × 25 in.
240 V output
The AC expansion port carries NEMA L14-30R / 14-50 at 240 V~60 Hz, 30 A, 7,200 W — well pumps, dryers and 240 V tools plug in directly. This is the line most portable stations cannot cross.
120 V outputs
Four NEMA 5-20 outlets in two pairs — each pair rated 120 V, 30 A, 3,600 W maximum with the full 7,200 W surge behind it. Spread heavy loads across the pairs rather than stacking one side.
DC bench outputs
Two USB-C at 100 W PD, two USB-A at 18 W QC3.0, and a 12 V/10 A port — laptops, radios and diagnostic gear charge without touching the AC envelope.
The only question that matters
Will it carry your loads?
Tick what has to keep running and the meter checks the total against the rated 7,200 W. Preset figures are typical running watts only: replace them with the nameplate figures on your own equipment.
Nothing selected yet.
Motor start-up draw can be several times running watts for a moment — the station covers surges to 14,400 W. Check the starting figures on compressors and pumps.
A second station linked in parallel raises the continuous rating to 14,400 W — the honest answer when the list above will not fit in one envelope.
Typical figures are reference values only, not measurements of your equipment. For whole-home planning, send us your load list.
System configurations — per the specification
One station, three stopping points
The station alone
Roll it in and plug loads into the four 120 V outlets and the 240 V expansion port — shop, job site, essential circuits by extension. No electrician, no permits.
Add battery packs
Battery Pack 5000 Plus units connect by cable and add 5,040 Wh each — 10,080 Wh with the first pack, and Jackery rates the platform to 60 kWh. Capacity grows; output stays the station’s.
Whole home, wired in
Two stations and the Smart Transfer Switch feed up to twelve 120/240 V branch circuits with a transition of 20 ms or less — backup that lives at the breaker panel, not on a cord.
Documentation status, stated plainly: the published manual lists FCC Class B compliance; a UL listing is not itemized in the documentation supplied with this unit, and this page does not claim one. Lithium battery — indoor storage and use. Configuration 03 is an electrical project: transfer-switch installation requires a licensed electrician and, in most jurisdictions, a permit.
Before you order
134 pounds, stated plainly
Plain answers
Can I run 240 V equipment while the station charges from a wall outlet?
No, the L14-30R and 14-50 outputs do not work while the station runs on its 120 V AC charging cable. In that state only the 120 V outlets carry load, at 12 A in backup UPS mode or up to 30 A in online UPS mode. Run 240 V loads from the battery, with the wall cable unplugged.
Does every outlet get the 0 ms handover?
No, only the four NEMA 5-20 outlets do, up to 3,600 W, and only in online UPS mode. The station defaults to backup UPS at 20 ms, you turn on online UPS in the Jackery app or by pressing the DC and AC buttons together, and a restart returns it to backup UPS. Jackery recommends online UPS for servers and other equipment that cannot tolerate an interruption.
Do I need an electrician?
Not to plug loads into the station. Feeding household circuits takes a transfer switch, a licensed electrician and, in most jurisdictions, a permit. If that is the plan from the start, look at the Explorer 5000 Plus with Smart Transfer Switch, which is this station with the panel-mounted switch.
What is in the box, and how long does charging take?
The box holds the station, an AC charging cable, an MC4 wrench and the manual; panels, battery packs and cords for the 240 V port are extra. Jackery's support sheet lists about 3.5 hours from a 120 V outlet, about 8.5 hours on two SolarSaga 500 X panels and 1.7 hours on a 4,000 W roof system. A wall or generator source needs to supply at least 1,800 W.
Can it live in a cold or hot garage?
Yes, within 32°F to 113°F for charging and 5°F to 113°F for discharge, and output drops to 3,600 W between 5°F and 14°F. Jackery rates it for indoor use only, with no waterproofing. In a repair facility, the manual says not to place it on the floor or less than 18 inches above it during use.
How far can one station expand?
One station takes five Battery Pack 5000 Plus units for 30.24 kWh, and two linked stations take ten for 60.48 kWh. Packs add runtime only, and they fit the Explorer 5000 Plus only. Plan on the second station if your target is the 60 kWh platform ceiling.
Can I send it back if it is the wrong fit?
Yes, within 30 days if it is new, unused and in all original packaging. Non-defective returns carry a 25% restocking fee and return shipping at your cost, and freight returns are arranged by our team once we issue an authorization. Report shipping damage within 48 hours, and note it on the delivery receipt before signing.
