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Owned and operated by SmartBay Solutions, our team is ready to answer questions about generators, workbenches, garage doors, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different product?
Exchanges are handled through our returns process. Simply initiate a return and place a new order for the item you prefer. Check our Return Policy for complete instructions.
What type of solar generator is right for my needs?
It depends on what you plan to power. Smaller portable solar generators work well for camping and light backup, while larger units can support power tools or home essentials. Feel free to contact us and we can help match you with the right option.
Do your workbenches require assembly?
Most of our workbenches arrive with some assembly required. Each product includes detailed instructions, and our support team is happy to walk you through any steps if needed.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to get back to you within one business day with a helpful answer.
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30-Day Returns
Not the right fit for your garage or workspace? Returns are accepted within 30 days, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
