{"product_id":"emporia-pro-level-2-ev-charger","title":"Emporia Pro Level 2 EV Charger — 48A with PowerSmart Load Management","description":"\u003cp\u003eThe Emporia Pro is a Level 2 EV charger with load management built in. It charges at up to 48 A hardwired, and the Vue 3 energy monitor in the box watches your whole panel, so the charger slows down when the house is busy and speeds back up when it is not.\u003c\/p\u003e\u003cp\u003eThat is how a panel with little spare capacity can run a Level 2 charger, often without a service upgrade. Your electrician and local inspector decide whether it works for your house. The same monitor reports the whole home's energy use in the Emporia app.\u003c\/p\u003e\u003ch3\u003eShipping and Delivery\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e Free shipping on most orders within the continental United States; Alaska and Hawaii are excluded.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDispatch:\u003c\/strong\u003e It ships from Emporia by parcel carrier, at about 20 lb boxed.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAt delivery:\u003c\/strong\u003e Check the box and the charger before you sign, and contact us within 48 hours with photos if anything arrives damaged.\u003c\/p\u003e\u003ch3\u003eKey Features\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003ePowerSmart load management:\u003c\/strong\u003e Reads the panel through the Vue 3 about 3,000 times a second and adjusts the charge rate to keep the home under its service rating.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFallback rate:\u003c\/strong\u003e If load management is ever unavailable, the charger drops to a guaranteed rate your electrician sets from the panel's spare capacity.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e48 A, 11.5 kW:\u003c\/strong\u003e Hardwired, or 40 A and 9.6 kW from a NEMA 14-50 outlet.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eJ1772 or NACS:\u003c\/strong\u003e The NACS connector has a built-in UHF sensor that opens a Tesla's charge port as you approach.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhole-home monitoring:\u003c\/strong\u003e Household energy use in the Emporia app, with room for up to 16 circuit sensors, sold separately.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eSolar and peak rates:\u003c\/strong\u003e Charges from surplus solar where you have it, and shifts charging away from peak-rate hours.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eOutdoor rated:\u003c\/strong\u003e A watertight NEMA Type 4 enclosure, rated for -22°F to 122°F.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eLow profile:\u003c\/strong\u003e A slimmer body than the Classic, with a rear-entry option that hides a hardwired feed in the wall.\u003c\/p\u003e\u003ch3\u003eProduct Specifications\u003c\/h3\u003e\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eOutput\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e11.5 kW at 240 V, 48 A hardwired; 9.6 kW at 240 V, 40 A plug-in\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eOutput at 208 V\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e10 kW at 48 A; 8.3 kW at 40 A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInput\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e208\/240 V AC, 50\/60 Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eConnector\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSAE J1772 or NACS (SAE J3400)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCable length\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e25 ft, with a wall-mounted connector holder\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePower connection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNEMA 14-50 plug on a 28 in cord (40 A), or hardwired by 3 ft conduit whip or rear entry (48 A)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRequired breaker\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eDedicated double-pole: 60 A for 48 A, 50 A for 40 A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBreaker settings\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e15 to 60 A breakers, charge rate set in the app at 12 to 48 A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLoad management\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePowerSmart, through the included Vue 3\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGround-fault protection\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eBuilt in\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eEnclosure\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eWatertight NEMA Type 4, indoor or outdoor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eOperating temperature\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e-22°F to 122°F (-30°C to 50°C)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDimensions\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e11.5 x 8.1 x 3.1 in (291.3 x 204.5 x 79 mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eShipping weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eAbout 20 lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eConnectivity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eThrough the Vue 3, by Wi-Fi or wired LAN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eVue 3 monitor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e±2% accuracy; 2.4 GHz Wi-Fi or 10\/100 Ethernet; under 3 W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e3 years on the charger, 1 year on the Vue 3\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\u003ch3\u003eWhat's Included\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eIn the box:\u003c\/strong\u003e The Emporia Pro with its 25 ft cable and J1772 or NACS connector, a power cable with a NEMA 14-50 plug or a hardwire whip, a mounting bracket and screws, a wall-mounted connector holder with screws and drywall anchors, and the Vue 3 kit: the energy monitor, two 200 A current sensors, a wire harness, a Wi-Fi antenna, and splicing wires with wire nuts.\u003c\/p\u003e\u003ch3\u003eInstallation and Compatibility\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eElectrician work:\u003c\/strong\u003e The Vue 3 mounts inside the service panel with its sensors around the mains, so this is a job for a licensed electrician. Charger and monitor go in on the same visit. Installation is not included. Have your electrician confirm the panel rating, breaker space and any local GFCI rule before the charger arrives.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eConnector:\u003c\/strong\u003e Match it to your car's port. J1772 fits most non-Tesla EVs in North America, and NACS fits Tesla and other NACS vehicles.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eService rating and fallback:\u003c\/strong\u003e Your electrician enters the panel's service rating in the app, plus a guaranteed charge rate worked out with an NEC Article 220 load calculation.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBreaker:\u003c\/strong\u003e A dedicated 60 A double-pole breaker for 48 A hardwired, or 50 A for the 40 A plug-in. On a smaller breaker, the charge rate is set lower in the app behind a PIN: 32 A on 40 A, 24 A on 30 A, or 16 A on 20 A.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWire:\u003c\/strong\u003e 6 AWG copper rated 90°C for a 48 A hardwired circuit.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eNEMA 14-50 outlet:\u003c\/strong\u003e It must be an industrial-grade receptacle rated for continuous duty at 50 A, such as Hubbell, Leviton, Bryant or Cooper (Eaton). A standard residential outlet is not built for nightly EV charging.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eGFCI breakers:\u003c\/strong\u003e The charger has its own ground-fault protection, so a GFCI breaker on the same circuit can trip without cause. Where code requires a GFCI breaker on a 14-50 outlet, choose the hardwired version.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eMounting:\u003c\/strong\u003e The bottom of the charger at least 24 in above the floor, with the connector holder at least 12 in to the side.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eNetwork:\u003c\/strong\u003e The Emporia app and a Wi-Fi connection are needed to switch on PowerSmart. The Vue 3 can also run on an Ethernet cable brought into the panel.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eSetup help:\u003c\/strong\u003e Questions about installation, setup or the app come to us first.\u003c\/p\u003e\u003ch3\u003eWarranty\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eTerm:\u003c\/strong\u003e 3 years from the date of delivery on the charger, against defects in materials and workmanship, for chargers installed in North America following the included installation guide.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eVue 3 monitor:\u003c\/strong\u003e 1 year from the date of delivery.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eNot covered:\u003c\/strong\u003e Water damage, use outside the installation guide or Emporia's instructions, and changes to the hardware, including drilled holes. Labor for diagnosis, removal or reinstallation is not covered, and neither is shipping a faulty unit back.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eClaims:\u003c\/strong\u003e Keep your order confirmation. Contact us first with your order number and a description of the fault, and we take the claim to Emporia. Emporia repairs or replaces the faulty hardware, or refunds what was paid for it.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eReplacement first:\u003c\/strong\u003e When Emporia sends a replacement charger first, the faulty one goes back within 2 weeks of the replacement being installed.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eReturns:\u003c\/strong\u003e Within 30 days of delivery, unused and in the original packaging, under our return and refund policy.\u003c\/p\u003e\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eDo I still need a panel upgrade?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eOften not. PowerSmart keeps the house under its service rating while the car charges. Your electrician and local inspector decide whether that works for your panel, so ask them before you order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I use the Pro without the Vue 3?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eLoad management needs the Vue 3, which is why it comes in the box. If load management is unavailable, the charger falls back to the guaranteed rate set at installation.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhich connector for a Tesla?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eNACS plugs straight in and opens the charge port as you walk up. J1772 needs a J1772-to-NACS adapter, which is not included. On the Pro, both connectors are the same price.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow is it different from the Classic?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eBoth charge at up to 48 A hardwired or 40 A plug-in, with a 25 ft cable, a NEMA Type 4 enclosure and a 3-year warranty. The Pro adds PowerSmart load management, whole-home monitoring, solar and peak-rate charging, and a slimmer body with a rear-entry option. If your panel has room for a dedicated 60 A circuit and you only want to charge, the Classic is the simpler choice, and the PowerSmart Upgrade kit can add load management to it later.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWill it slow my charging?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eOnly when the rest of the house is drawing heavily. 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